Refund Policy

Effective Date: January 27, 2026

SET Consultancy (“Company,” “we,” “our,” or “us”) wants you to be satisfied with your purchase. This Returns & Refund Policy outlines the conditions under which returns and refunds are accepted.

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Returns

You may request a return within 14 days of delivery for eligible items. To qualify for a return:

• The item must be unused, in its original condition, and in original packaging

• Proof of purchase is required

• Certain items may be non-returnable (e.g., digital products, downloadable materials, customized items, or consulting services already rendered)

To initiate a return, contact us at bstapleton@setconsultancyinc.com with your order details.

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Refunds

Once your returned item is received and inspected, we will notify you of the approval or denial of your refund. If approved:

• Refunds will be issued to the original payment method

• Please allow 5–10 business days for the refund to process, depending on your financial institution

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Exchanges

We replace items only if they are defective or damaged. If you need an exchange, contact us within 7 days of delivery.

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Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping fees are non-refundable.

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Non-Returnable Items

The following items are not eligible for return or refund:

• Services already completed or partially delivered

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Cancellations

Orders may be canceled within 24 hours of purchase if they have not yet been processed or shipped.

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Contact Us

For return requests or questions, please contact:

SET Consultancy
bstapleton@setconsultancyinc.com